History and Mission Statement of
Computer Magic Training and Business Magic Training
Our History Computer Magic Training was founded over 17 years ago in January 1998 by Sharon Root as a high-quality computer software training and consulting business in San Jose, CA. We created Computer Magic Training to respond to the needs of organizations by providing:
- The highest quality trainers in the industry
- Greater reliability of classes
- Increased flexibility in scheduling
- Highly responsive and personalized customer service
- Free after-class support with no time limits
- Competitive prices — with no prepayment for training services
We have continuously expanded the scope of our offerings and services to meet the needs of our customers. We have added new training partnerships, focused software productivity coaching, a wider range of consulting services, a greatly expanded computer curriculum, and professional development training and coaching services.
We launched Business Magic Training in January 2009 to deliver the expertise and quality you have come to expect from Computer Magic Training to our new line of Soft Skills Training Courses, enhancing your capabilities and productivity. Training that works … Like MAGIC!
We are a customer-service driven organization, and we place a high priority on hiring coaches internally to continuously improve the quality of our own customer support service levels.
Our Mission is to empower computer users to improve their computer skills and professional development resulting in increased employee productivity and creativity. We provide the highest level of support, respect and care for our clients, students, trainers, employees, training partners and vendors, developing mutually beneficial long-term relationships.