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Professional Development Training
Soft Skills Training Classes

The Wizard


Business Magic Training
      (408) 261-2600
Business Magic Training Logo

Professional Development and Business Management
Course Offerings


Create maximum impact for your organization with our Expert Instructors & Facilitators delivering content-rich Training Programs focused on your specific business issues.

Classes can be customized for half-day, full day or multiple days depending on topics to be covered. We bring our highly effective Training Programs to your location to save you time & eliminate travel costs. Enhance your team’s capabilities and contributions with Training that Works … Like MAGIC!

Core Business Skills Classes

Business Skills for Success:

  • Business Etiquette
  • Change Management
  • Collaboration: Building Relationships that Work
  • Decision-Making with Convergent Facilitation
  • De-Clutter for Productivity
  • DiSC Personal Profiles
  • Essential Empowerment for Administrative Professionals
  • Email Writing & Etiquette (with Outlook Tips & Tricks option)
  • Emotional Intelligence
  • Facilitation Skills
  • Key Leadership Skills
  • Running Collaborative Meetings with High Productivity
  • Strategies for Success using DiSC Personal Profiles
  • Stress, Conflict & Emotions in the Workplace / Drama Reduction
  • Stress Management
  • Time Management
  • Transformational Empowerment as a Foundation for Leadership

Communication:

  • Communication Styles: Understanding Yours and Others’
  • Communicating with Manager
  • Talking to Employees in Tough or Changing Times
  • Conflict Management: From “You vs. Me” to “You and Me”

Customer Service and Sales:

  • Customer Service
  • Influencing and Selling: Persuading People to Buy What You’re Selling
  • Managing Client Relationships

Hiring, Supervising & Managing:

  • Coaching for Performance: Creating a Partnership for Success
  • Communicating with Your Manager
  • Delegating Skills
  • Diversity in the Workplace
  • Interviewing Skills
  • Leadership for Women
  • Leadership Skills for Supervisors and Managers
  • Leading Change: Managing People Through Difficult Times
  • Managing Conflict
  • Managing to Stay Legal
  • Performance Evaluation: Objective, Legal and Fair
  • Performance Feedback: Hands-on Discussions the Right Way
  • Performance Management: Coach, Counsel & Discipline
  • Performance Reviews
    • − Skills for Writing Reviews
    • − Skills for Delivering Reviews
    • − Self-Appraisal and Collaboration on Your Review
  • Providing Feedback
  • Sexual Harassment and Discrimination Prevention
  • The Manager as Team Leader: Facilitating Team Responsibility, Communication and Productivity
  • What Non-HR Managers Need to Know about HR

Training, Train-the-Trainer:

  • Train-the-Trainer Workshops:
    • − The Tech Trainer
    • − The Trainer
    • − The Webinar Trainer

Writing, Speaking, Presenting:

  • Delivering Effective Presentations
  • Effective Business Writing & Email Etiquette
  • Effective Technical Writing
  • Preparing Effective Presentations

Employee Wellness Classes

  • Better Sleep for Productivity
  • Smart Nutrition Choices
  • Yoga

Engineering Reliability Classes

  • Design of Experiments
  • Design for Manufacturability
  • Design for Reliability
  • Design for Testability
  • Design for Six Sigma
  • Failure Mode Effect Analysis
  • Fundamentals of Statistical Process Control (SPC)
  • Reliability Statistics
  • Root Cause Analysis
  • Statistics for Six Sigma

Quality & Manufacturing Management Classes

  • APICS Fundamental Series
  • APICS Series for CPIM Certification Testing
  • Capacity Planning and Management
  • Continuous Improvement
  • Cycle Time Reduction
  • Enterprise Resource Planning
  • Introduction to Materials Management
  • Inventory Management & Control
  • Lean Manufacturing Practices
  • Lean Business Practices
  • Lean Practices for Supply Chain
  • Managing Your Supply Base
  • Material Requirements Planning (MRP)
  • Performance Measurements
  • Production Control Principles & Practices
  • Quality Systems Audits
  • Setup Reduction
  • Shop Floor Control (SFC)
  • Supplier Certification Programs
  • Supplier Selection & Partnership
  • Supply Chain Management (SCM)
  • Total Product Life Cycle Management
  • Total Quality Management
  • Vendor Managed Inventory